WHAT MUST I BRING WITH ME TO TOUR AN APARTMENT?
We use CheckpointID, a third party ID verification software to provide real-time identity authentication. Any guest over the age of 18 must present a government-issued photo ID including driver's license (U.S., Mexico, Canada) or passport (U.S. and international) to tour the property. Please contact our office for more details.
WHAT ARE THE RENTAL QUALIFICATIONS?
Gross monthly income must be 2.5 times the net effective rent. Satisfactory credit and positive current and/or previous rental history required. A criminal background check will be performed.
WHAT ARE ACCEPTABLE FORMS OF EMPLOYMENT VERIFICATION?
We use SNAPPT, a third-party service to verify the authenticity of any qualification documents you supply as part of the application process. Documents you provide to meet our qualification criteria must be in digital original format. Please refer to the Income section of the Qualification Acknowledgement for details.
WHAT FEES ARE REQUIRED TO APPLY?
$70 application fee per person, $175 administrative fee and $300-$500 deposit depending on size of apartment.
DO YOU ALLOW PETS?
Yes we do. Breed restrictions will apply. Pets require management approval, verification of current vaccination record and a photo of your pet. Please see the Qualification Acknowledgement for full details.
HOW MANY PETS MAY I HAVE?
Up to 2 per apartment.
ARE THERE ANY DEPOSITS, SPECIAL FEES, OR MONTHLY CHARGES TO HAVE A PET?
Yes, there is a $250 non-refundable pet fee, $250 pet deposit and $25 monthly pet rent per pet.
DO YOU HAVE AN EARLY TERMINATION OPTION?
Yes. We offer an early termination option. Please contact our team for more details.
WHAT UTILITIES WILL I BE RESPONSIBLE FOR?
Water/sewer, trash and electricity.
WHAT LEASE TERMS DO YOU OFFER?
At this time the lease term options are 12-15 months.
AM I REQUIRED TO HAVE RENTERS INSURANCE?
Yes. You are required to obtain a liability policy with coverage of $100,000. As a convenience, we have partnered with Homebody. You can enroll online through our portal or by contacting them directly at Homebody.com or 1-877-577-0850. We strongly encourage you to also obtain a policy that has coverage for your personal belongings.
WHEN IS MY RENT PAYMENT DUE?
1st of the month. A late fee will be assessed on the 4th of the month in accordance with your lease contract.
HOW CAN I PAY MY RENT?
Rent payments are made on our convenient resident portal using either a credit card or ACH debit. Cash, money orders, and temporary checks will not be accepted.
ARE GAS GRILLS PERMITTED AT YOUR PROPERTY?
Per the fire code, grills are not permitted on patios/balconies or within 10 feet of any building. For your convenience, grills have been provided by the pool.
do you work with locators or realtors?
Yes. If you were referred to us through a locator service or realtor, it is essential to note that such services are not our employees but rather independent contractors.
Yes. If you were referred to us through a locator service or realtor, it is essential to note that such services are not our employees but rather independent contractors.
You are responsible for informing your locator/realtor of our company policy to ensure that any referral fees are processed. The following conditions must be met for an invoice to be considered for payment:
- The referring agent's name and company must be provided in writing during your initial contact with the property, which should be documented via a digital guest card AND on the online rental application.
- The Owner must approve the referring agent in writing.
- You must maintain good standing (without any monetary or non-monetary defaults of the Lease) for the residency period before the Owner pays any referral fee. This period must be at least 30 days of the Lease term, and referral invoices must be received within 60 days of move-in.
Failure to meet these requirements will disqualify your agent from our referral program. Additionally, corporate leases are not eligible for locator referrals, and licensed applicants cannot self-refer and do not qualify for commissions from our referral program.
We require copies of the broker's and referring agent's licenses to process a commission invoice for locator services.
how many people per bedroom are permitted?
Per our Qualification Acknowledgement, we permit two (2) persons per bedroom (plus an additional person 17 years of age or less). For the purpose of this policy a studio apartment shall be considered the same as a one bedroom.
